top of page
alameda-6870_edited.jpg
LOGO BLANCO.png

FAQ

Getting to the hotel

To reach Casa Lomah Alameda from Benito Juárez International Airport, we recommend to take a taxi or rideshare service, which typically takes about 20-30 minutes depending on traffic. Alternatively, you can opt for public transportation by taking Line 5 of the Metro from the airport to Pantitlán station, then transfer to Line 1 towards Observatorio and disembark at Balderas station. From there, it's a short 10-minute walk to the hotel located at Calle Dr. Mora 9 in the Centro Histórico.

​

Do you offer breakfast?

Yes, we provide a complimentary traditional Mexican breakfast for our guests. Each day, we feature a different dish, allowing you to savor the diverse and delicious flavors that Mexico has to offer. Enjoy a delightful culinary experience every morning during your stay!

​

Do you have elevator?

Due to the historic nature of our building, which dates back to the 1920s, we do not have an elevator. However, the hotel is only three stories high, and our friendly staff is more than happy to assist you with your luggage. As you make your way up the stairs, take a moment to enjoy the charming shops and boutiques that Barrio Alameda has to offer!

​

Do you offer tours?

While we do not provide tours directly, we are happy to assist you in scheduling excursions with our partner travel agencies. Whether you're interested in exploring the ancient ruins of Teotihuacan, indulging in a delightful food tour, or discovering the rich history of Centro Histórico, we can help arrange the perfect experience for you. Just let us know your preferences, and we'll take care of the details!

​

Do you offer luggage storage?

Absolutely! You are more than welcome to store your luggage at the hotel. We will take care of it securely, allowing you to explore the area without any worries. Just let us know when you need assistance, and we’ll be happy to help!

​

Getting around Mexico City

Being in the heart of Mexico City is an unforgettable experience. We highly recommend exploring Centro Histórico on foot to fully appreciate its rich history and vibrant culture. As you stroll through its charming streets, you'll discover iconic landmarks, local shops, and delicious street food.

 

For a faster way to get around and longer distances, consider using public transport options like the Metrobus or Ecobici bike rentals. These options not only make it easy to navigate the city but also allow you to enjoy the sights at your own pace. Whether you're visiting ancient ruins or enjoying a meal at a local eatery, every moment in this bustling area is sure to be memorable. Uber is always an option as well.

bottom of page